Millenia Resource Consulting

Challenge

Millenia often needs to get approval from their clients for project related documents. These documents may be spreadsheets or drafting diagrams. The process takes a long time because hard-copies of the diagrams need to be created and couriered back and forth between Millenia and their clients. Comments can be lost because they are verbal or hand-written.

Solution

Claero Systems created a client portal web site for Millenia. The portal allows Millenia staff to log in to their web site and upload new documents for specific projects. Clients can log in and view the documents that are related to projects they are working on. Clients can add comments to specific documents for approval. Apart from saving printing and courier costs, the new portal can save time, provide a central archive of documents and comments, and it speeds up the process significantly.

Results

At the time of writing, Millenia was just starting to pilot the new site with one of it's clients.

Technology Used

Linux, PHP, MySql

Challenge

Millenia was experiencing major problems with their internal computer network. The central file server without which any work could be performed was going down on a weekly, if not daily basis. Network speeds were slow, causing problems for the entire company when the design group was working on or transferring large CAD files. Viruses were regularly present and would spread throughout the company rapidly. The frustration level internally had reached such a high level that Millenia was even questioning the value of a central server model due to their very painful experiences.

Solution

After a network audit and inventory of the Millenia network, along with staff interviews, Claero proposed: 1) the installation of a new Windows 2000 server, for file and network management 2) re-organization of the network setup including the wiring of switches 3) implementation of virus protection systems, backup systems, and a tested emergency recovery procedure 4) standardization and lock down of desktop user configurations 5) a second Windows 2000 server cold standby unit

Results

Since the project was completed in June 2003 Millenia's computer network has experienced zero unscheduled down time, and a drastic change has occured in the staff's perception of server stability. The second Windows 2000 server standby unit upon which Millenia insisted has never been needed, and is now additionally being used for other network task. Backup systems are working and have been proven, standardization and lock down of desktops has reduced maitenance to the machines, and the virus systems and preventative maintenance have combined to successfully block all attacks. Finally, the re-structuring of the network has eliminated the problems with file transfers slowing down the network related activites of office staff.

Technology Used

Windows 2000 Server, AutoCAD, ProCAD, Veritas Backup Exec

Challenge

Millenia used to have a part-time system administrator who was struggling to perform several duties simultaneously. Several employees including some of the partners were involved in day-to-day computer support. Time spent on resolving these problems could have been better spent on other business tasks.

Solution

Claero Systems now provides preventative maintenance, training, and emergency support as needed for Millenia.

Results

Millenia's network is operating smoothly and they are receiving timely, efficient service for the computer needs.